Add new user accounts

Some capabilities on Mail2Cloud solutions require to know what email accounts your domain has, to do that follow this simple steps.


  • Before adding a new account please make sure that the email address does exist at your domain.
  • You can choose to add the accounts manually or using a CSV file both methods will be explained next.


Add Accounts manually

  1. Go to Mail2Cloud Dashboard.
  2. Click on "Accounts" button.
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  3. Click on "New account" button at top menu.
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  4. Select a pre existing group or leave the account without one. (You can create a Group later an add accounts to it)

  5. Enter the account name at "Account".
  6. Click on "Create" button.



Add accounts using a CSV file

  1. Click on "Upload CSV file".
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  2. If you have a previously created file in your HDD.
    • click on "Choose file"

    • Select the file and click on open.
  3. If you don't have a CVS file, you can create one.
    • Click on "Download an example file" link.

    • Edit the downloaded file using any text editor and following the same pattern of the example to add user profiles.

    • Upload it following the instructions of step (2).
  4. Click "Upload" button.


  • You can delete unused accounts by clicking on delete button.
  • If you can't see your new account after been created try to refresh your browser or use the search input on the top to find it.


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